Frequently Asked Questions
Where is Linara Nova based?
We’re an Australian-born brand focused on empowering women with fashion that feels and looks incredible.
Do you ship internationally?
Currently, we ship within Australia. We’re expanding soon — follow us on socials to stay updated.
How long does it take to process my order?
Orders are processed within 24 hours. Once shipped, you’ll receive a tracking link via email.
Is shipping really free?
Yes — shipping is always free. It’s our way of staying green and keeping things simple for you.
Do I need an account to order?
Nope! You can checkout as a guest, but having an account helps you track your order faster.
What if the item doesn’t fit or I don’t like it?
You can return any item within 30 days, as long as it’s unworn and in original condition.
Do you offer refunds?
Yes. Once we receive your return, we’ll inspect the item and issue a refund to your original payment method.
How do I start a return?
Use our Return Form or email us at returns@linaranova.com — we’ll guide you step by step.
How do I know what size to get?
Each product page includes a size guide. Still unsure? Send us your height & weight — we’ll help you choose.
Will the item look like the picture?
Absolutely. All photos are original and true to color — no filters, no fakes.
Are the clothes stretchy or fitted?
It depends on the item. We mention the fit in every product description.
How do I wash Linara Nova pieces?
Wash cold with like colors. Do not bleach. Avoid tumble drying.
Will the clothes shrink or fade?
No. We use quality fabrics designed to keep shape and color.
Can I trust Linara Nova?
Yes. We’ve helped hundreds of happy customers feel confident in their clothing.
What if I need help with my order?
We’re always here to help. Contact us via the form or email support@linaranova.com.
What if I made a mistake in my order?
Email us ASAP — we can often fix it before it ships out.